Hmmm...
While reading MSFT Speech site come to know about this, interesting...
http://www.microsoft.com/presspass/press/2006/aug06/08-07MSGetHumanPR.mspx
http://www.gethuman.com
(No News yet on Nuance Site about this)
Waiting for next 60 days...!!!
Microsoft is well known for Customer Interaction (Great GUI...!!!) and now stepping out in Speech UI/Multimodal...
meanwhile come to know Nuance partners with ClickFox, Customer Behavior Intelligence software and some simillar stuff...
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Cheers
Raxit Sheth
Tuesday, August 08, 2006
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2 comments:
Hi Raxit,
At SpeechTEK in New York last week, Paul English, the guy behind gethuman.com, gave the keynote. Microsoft and Nuance, as well as other vendors are trying to say that they support the idea of making speech recognition systems easier to use. The number one complaint of users is that it is too hard to get to a live person.
Terry
Terry,
http://www.voiceobjects.com/en/clients/consumers.html
i have downloaded the survey result,
Its interesting...!!!
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Raxit
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